Joanna Flint is the new main professional officer for Mandarin Oriental
Flint will oversee the development and execution of industrial method even though also getting executive accountability for all elements of Mandarin Oriental’s buyer practical experience.
Prior to signing up for Mandarin Oriental, Flint invested 12 years at Google in typical administration and product sales management roles, most a short while ago as controlling director – World-wide Companion Small business, overseeing commercialisation for media and engineering partners in the Asia Pacific location.
“It is a privilege to sign up for Mandarin Oriental at such an vital time a brand I have usually admired for support excellence and luxury,” said Flint. “This chance is boundless, and I’m enthusiastic to return to the vacation industry to do the job with our colleagues and partners all over the world to condition the group’s long run for our prospects.”
Prior to Google, Flint was principal consultant at Ogilvy Asia Pacific, as very well as 10 years in the travel industry top global e-commerce, CRM and buyer assistance transformation programmes for Singapore Airlines and British Airways.
Flint will also just take about the responsibilities of chief advertising officer, Jill Kluge, who will be retiring from Mandarin Oriental this September right after 30 many years with the business, but will continue being as a brand advisor.
“We are delighted to welcome Joanna to Mandarin Oriental. Her worldwide leadership capabilities, electronic expertise and knowing of client behaviour will reinforce our skill to innovate and enrich our posture as a chief in the luxurious market,” reported James Riley, team chief executive.
“I would also like to thank Jill for an extraordinary 30 several years of provider. She has been instrumental in the growth and world recognition of our model, specially in devising our “Fan” strategies. I am delighted that she will keep on with the group as brand name advisor,” Riley extra.
Mandarin Oriental operates 34 resorts and seven residences in 24 nations and territories, and is a member of the Jardine Matheson Team.
Among the its current jobs was the completion of the a few-12 months refurbishment of Mandarin Oriental Ritz, Madrid, which reopened final 7 days.