Intrepid Travel’s 2020 integrated annual report has been introduced and illustrates the difficulties the small business faced owing to the world-wide pandemic.
The world’s largest B Corp travel business has generated an once-a-year report considering that 2017 to meet up with superior benchmarks of community transparency. Previous year’s report outlines tales of resilience as the travel corporation navigated the impacts of COVID-19 and showcased highs and lows, from halting world-wide operations for the initially time in its 32-calendar year record to the company’s recognition as one of the world’s most revolutionary firms in 2021 by Fast Company.
The 2020 report unveiled notable details together with:
—Refunded above $21 million to shoppers in reaction to COVID-19 cancellations
—Processed extra than 43,000 vacation credits
—Reduced the workforce by pretty much 50 per cent globally
—Reviewed its day excursions division City Adventures and released a new economically feasible model, which sees tours operated by its DMC and choose third-social gathering operators
—Launched 81 new outings in response to new domestic vacation desire. Like all Intrepid visits, these are completely carbon offset
—Became the initially and only world tour operator with confirmed science-primarily based climate targets, producing an emissions trajectory in line with a 1.5-levels Celcius earth
—Dispersed AUD $1.2m to communities all-around the globe through The Intrepid Basis
—Secured the greatest investment in its 32-yr background with a strategic partnership with French family members business enterprise Genairgy
“We know that we make price via far more than just our bottom line,” reported James Thornton, CEO of Intrepid. “While we’ll all appear again on 2020 as a year of loss—there had been several possibilities, as well.”
Thornton led the firm by way of the pandemic.
“We took a story of survival and turned it into a story of energy. We finished the year by securing a new strategic partnership that will assistance comprehend our long run transformation, and I’m self-assured Intrepid will occur out the other facet of this as a extra ground breaking company,” he pointed out.
Intrepid hopes that by releasing this report, the company will inspire other journey firms to adopt integrated reporting in get to develop much more transparency inside the vacation business.
“The belief of our vacationers and the believe in of our industry will be a essential component of our restoration. This report will help us supply on that, and exhibits that even in the most challenging of yrs, Intrepid is a enterprise that lives our values.”
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